Protecting Consumer Personal Information and building your trust is very important to us. Therefore, we will use your name and other information related to you in compliance with the content of this policy.We only collect the necessary information related to the purchase transaction.
Policy to protect personal information of consumers
Consumers (including customers, business partners and agents) will be required to complete the information fields in the form available on the Website: https://pvcatering.vn such as: Full name: Name, address (home or office), email address (business or personal), phone number (cell, home or office). This information is required to place and complete a Consumer online order (including sending an order confirmation email to a Consumer).
About cookies: Cookies are data folders that are stored temporarily or permanently on the consumer’s computer hard drive. Cookies are used to verify, track down and maintain specific information about the uses and users of the pvcatering.vn Website, such as website preferences. If you do not agree, the Consumer can delete all cookies already on your computer hard drive by searching for the folder with “cookie” in its name and deleting it. In the future, the Consumer may edit the preferences in his or her browser so that cookies (future) are blocked.
1. Purpose of Personal Information Collection of Consumers
Provide services to Consumers and manage and use Personal information of Consumers for the purpose of managing database about Consumers and promptly handle arising situations (if any).
2. Scope of Personal Information Use
Website pvcatering.vn uses the information provided by the consumer to:
Providing services to Consumers.
Submit notices on communications between Consumers and PV Catering
Prevent activities of destroying, appropriating a Consumer user account or other activities that impersonate a Consumer.
Communicate and resolve complaints with Consumers.
Confirming and exchanging information about Consumer transactions at PV Catering In case of request of competent state management agencies.
3. Personal Information Retention Period
Your information storage period is indefinite.
Consumers can completely refuse and request PV Catering to delete the personal information that Consumers have provided, and refuse to receive customer care services if it is inappropriate at any time by sending a request. request by email, or by phone call. PV Catering fully respects the personal information and decisions of Consumers, commits to erase consumer personal information when receiving Consumer request. However, the historical data of Consumers’ personal information related to our orders or customer care services is still managed and circulated internally by PV Catering.
4. Persons or Organizations That May Have Access to Consumer Personal Information
Consumers agree that, where necessary, the following agencies / organizations / individuals have the right to access and collect their personal information, including:
Third parties have services integrated with the Website pvcatering.vn
Event organizer and sponsor. In case of request by competent state agencies according to the provisions of the operation regulations.
Market research company.
Financial advisor, legal and audit firm.
Complainant can prove the violation of Consumers.
At the request of the competent state authority.
5. Address of Information Collection and Management Unit
Phong Van Catering Company Limited Address: 40/11 Phu My, Ward 22, Binh Thanh District, Ho Chi Minh City Phone: 0988 33892 Email:firstname.lastname@example.org
6. Methods and Tools for Consumers to Access and Correct Personal Information
Consumers have the right to submit complaints about the disclosure of their personal information to third parties to the management board. Upon receiving these feedbacks, PV Catering will reconfirm the information, be responsible for responding to the reason and instruct Consumers to restore and secure the information.
Forms of receiving consumer complaint information:
Via email: email@example.com
By phone: 0988 33892
7. Consumers’ Commitment to Privacy of Personal Information
Do not use, do not transfer, provide or disclose to a third party about the Consumer personal information without the Consumer’s consent except in the cases specified in this regulation or regulation. legal regulations.
In the event that the information server is attacked by hacker resulting in the loss of consumer personal data, the administrator is responsible for informing and working with the authorities to investigate and promptly handle, and at the same time notify Consumers about the incident.
8. Mechanisms for Receiving and Resolving Complaints Related to Consumer Information
When detecting that their personal information is being used for the wrong purpose or scope, Consumers send complaint email to email firstname.lastname@example.org or call 0988 33892 to complain and provide relevant evidence. related to the case for the administration. The Board of Directors commits to respond immediately or at the latest within 24 working hours from the time of receiving the complaint.